Terms & Conditions

Welcome to Xtract That Cleaning Service. By using our website and booking services through our platform, you agree to the following terms and conditions. Please read them carefully.

Acceptance of Terms

By accessing or using our services, you agree to be bound by these terms and conditions, as well as our privacy policy. If you do not agree to any part of these terms, you should not use our website or services.

Services Provided

Xtract That Cleaning Service provides carpet, tile, grout, and upholstery cleaning services to residential and commercial clients. We aim to deliver high-quality cleaning services based on the information provided by our customers during the booking process.

Booking and Scheduling

To book a cleaning service, you must provide accurate details such as the number of rooms, type of cleaning needed, and any additional information relevant to the service. All bookings are subject to availability, and we reserve the right to reschedule if necessary. You will receive a confirmation once your booking is complete.

Payment Terms

Payment for services is due upon completion of the cleaning job unless otherwise agreed in advance. We accept payment via credit card, debit card, or other approved payment methods. A deposit may be required for certain bookings.

Pricing

Prices for our services are based on the size of the area cleaned and any additional services requested. Any deviations in the scope of work may affect the final price. For commercial spaces, pricing is typically based on square footage and requires an in-person walkthrough to provide an accurate quote.

Cancellations and Rescheduling

Customer Cancellations: If you need to cancel or reschedule, please notify us at least 24 hours before the scheduled appointment to avoid a cancellation fee. Cancellations made less than 24 hours before the appointment may be subject to a fee.
Company Cancellations: In rare cases, we may need to reschedule or cancel a booking due to unforeseen circumstances. In such cases, we will inform you as soon as possible and work to accommodate your schedule.

Refund Policy

All sales are final. If you are not satisfied with the quality of our work, please notify us within 24 hours, and we will return to resolve the issue. Refunds may be issued on a case-by-case basis at the company’s discretion.

Liability

While we take utmost care in delivering our services, Xtract That Cleaning Service is not liable for any damages or losses that occur unless due to negligence or willful misconduct on our part. Our liability is limited to the amount paid for the cleaning service in question.

Customer Responsibilities

It is the customer’s responsibility to ensure that the cleaning areas are free of obstacles, pets are secured, and any delicate or valuable items are removed prior to our arrival. We are not responsible for damages caused to items that were not moved or secured properly.

Use of Website

By using our website, you agree not to use it for any illegal or unauthorized purposes. You must not interfere with the proper functioning of the website or use it to transmit any harmful software or code.

Intellectual Property

All content on our website, including text, images, logos, and design, is the intellectual property of Xtract That Cleaning Service. You may not copy, reproduce, or distribute any content without our prior written consent.

Changes to Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the new terms.

Contact Information

If you have any questions regarding these terms and conditions, please contact us at:

Email: XtractThat2022@gmail.com
Phone: (484) 471-7111

Thank you for choosing Xtract That Cleaning Service.